Everything there is to know about our art.

Process

Our art is created by making a mould of a three-dimensional sculpture we create by layering and shaping wood and clay. With the use of these moulds we produced our work in small batches, all our work is made by us in our home studio and as a result, every piece is unique and slightly different. 

With a long history, plaster has been widely used as a decorative medium for centuries. We celebrate this lightweight, natural material for its subtle textural qualities, sculptural adaptability and resilience. Superbly well-suited to bring any form to life, this humble material gives us the freedom to express ourselves, our passion and our creativity without limitations. 

Returns

If an artwork is damaged in transit, it is fully insured against loss and damage. You can either be refunded in full or request an exchange for any other artwork from us without having to wait for the insurance claim. Insurance cases will be handled by us in this event. If your artwork is damaged upon arrival, please report this to us within 2 days of receipt to: hello@olkastudio.com.au and we will guide you through the rest. 

We gladly accept returns and exchanges

Contact us within: 14 days of delivery
Dispatch items back within: 30 days of delivery

We don't accept cancellations

But please contact us if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
Made to order artwork
Custom or personalised orders

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 

Shipping

Free shipping Australia wide.

To our friends across the sea, our smaller works can be shipped worldwide, prices vary depending on your location and can be calculated during checkout. For international shipping of our larger works, please contact us for a quote at hello@olkastudio.com.au  

After ordering online, you will receive an automated email confirmation containing your order details. Once we see your new order, we will commence a short but vigorous happy dance. We will then confirm receipt of your order, and get straight to work. You will receive a email letting you know when the work has been completed and dispatched.

Before it is dispatched, we personally inspect all our art to ensure it is without damage and imperfections. It is then professionally packaged with great care to ensure they arrive safely at their destination. You will receive a notification and tracking number when the order is dispatched.

Please allow 1-3days for us to prepare, package, and put your item in the mail.

Australia: Estimated Arrival 3-7 Business Days after order is dispatched. 

Rest of the world: Estimated Arrival 6-10 Business Days after order is dispatched.

Made to Order

Made to order in our studio please allow up to three weeks for your artwork to be dispatched. You will receive an email notification when it is on it’s way, please allow a further 3-10 working days (depending on location) for your artwork to be delivered.

Framed Artwork

All Framed Artwork can take up to four weeks to be dispatched. You will receive an email notification when it is on it’s way, please allow a further 3-10 working days (depending on location) for your artwork to be delivered. 

Please allow longer for rural and international shipping. If you require more information contact us via hello@olkastudio.com.au.

You can always contact us with any questions at hello@olkastudio.com.au
or via our contact page. We look forward to hearing from you 😊 

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